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Business: News and Media
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CRM Blog
- News and commentary on CRM topics, including software and implementation.
CRM Daily
- CRM news and information.
CRM Today
- Resource center featuring news, event and conference schedules, employment opportunities, case studies and articles.
CRMDirectory.com
- News, products, and tutorials for those interested in customer relationship management.
CSM
- Offers journal, advice, and information for customer service professionals.
Customer Management Community (CMC)
- News, information, advice and best practice case studies.
Customer Service Group
- Resource for customer service, call center and helpdesk professionals.
destinationCRM.com
- Assisting in the development of customer-centric e-business initiatives and ventures in technology, communications, finance, retail, advertising, and healthcare industries.
eCRMGuide
- Customer relationship management and e-business news.
eCustomerServiceWorld.com
- Articles, case studies and white papers as well as news, information, advice and jobs.
Outsourcing CRM
- Case studies and best practices focused on customer relationship management.
Service Untitled
- A blog focused on customer service and the customer service experience. Interviews, tips, and downloads.
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